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Molly Moorhead
By Molly Moorhead October 17, 2011

Consumer advocates say Obama exceeded his credit card promise

In the spring of 2009, Congress passed the Credit Card Accountability Responsibility and Disclosure Act of 2009, a sweeping law that improved transparency in credit card contracts and ended practices that cost consumers big money in fees and interest. Things like increasing interest rates on existing balances mostly came to an end. President Obama led the charge in ushering the legislation through Congress, where it passed the Senate by a 90-5 vote.

The law did not, however, include a rating system for consumers to evaluate cards.

The president's promise to create a rating system did not include many specifics, but it sounded like he envisioned a simple letter grade or number scale that would easily show people which cards offered the best contracts and also alert them to cards with high penalty fees or arbitrary interest rate hikes.

The problem, said one consumer advocate we talked to, was that nearly every credit card company did those things.

"People like me were not convinced that merely rating credit cards would help consumers avoid these abusive practices,” said Travis Plunkett, legislative director for the Consumer Federation of America. "These were very complicated practices.”

So even better than providing a simple means of rating credit card issuers, the law "required them to clean up their act,” Plunkett said, by banning the practices that would have resulted in a negative rating.

The law's top achievement was prohibiting companies from increasing the interest rate on existing balances under most circumstances, he said. It also led to a lowering of penalty fees, which were being assessed not just to discourage late payments but to make profits for the credit card companies.

Third, he said, the law helped people who had multiple pots of debt at different interest rates. Many companies were taking payments from those customers and applying them to the debt with the lowest interest rate, so the other balances never came down and continued accruing the higher interest. Now card companies have to allocate payments to the highest interest rate debt first, Plunkett said.

The law is also responsible for the new information you see on your statement, telling you how long it will take to pay off your bill if you make only the minimum payment and how much you'd really pay over the long term.

Kathleen Day, spokeswoman for the Center for Responsible Lending, agreed that the law is better than a rating system.

"It goes way beyond that promise,” she said.

We think so too. Even though Obama pledged to create a system to rate credit cards, a law that stops anti-consumer practices is a better outcome. Consumer rights advocates said they felt Obama exceeded a simple ratings system. We rate this a Promise Kept.

Angie Drobnic Holan
By Angie Drobnic Holan April 24, 2009

Obama hopes Congress will require credit card companies to make information understandable

President Barack Obama brought credit card company executives to the White House April 23, 2009, to tell them he was supporting a consumer credit card bill of rights making its way through Congress.

As part of his goals for the legislation, Obama said he wanted to make sure that companies were required to use plain language for forms and statements. He also said he wanted contract terms that are easy to understand and posted online, so people can easily comparison shop.

In his promise, Obama said he would ask the Federal Trade Commission to take action, but it seems like he's turning to Congress to get the job done. The legislation is introduced and active in Congress. We're not sure this will result in the credit card rating system Obama promised, but its enough action to move the Obameter. We rate this promise In the Works.

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